If you need immediate assistance, call (508) 252-3359 to get in touch with us.

When your heat stops on a freezing New England night or your air conditioning fails during a humid summer stretch, waiting for days is not an option. That is why we prioritize urgent calls and work to get a qualified technician to your home or business as quickly as our schedule allows. Our team arrives prepared with common replacement parts and diagnostic tools so we can get to the root of the problem fast and explain your options in clear, simple terms before any work begins.

Need Immediate HVAC assistance in New England? Call Propane Plus Heating & Cooling at (508) 252-3359 or send us a message online today.

What To Expect From Urgent HVAC Visits

When you call for a sudden heating or cooling problem, you want to know what will actually happen once we arrive. We start by listening to what you have noticed—unusual noises, smells, short cycling, or complete shutdown—and then perform focused testing on the most likely causes. In older New England homes, that often means carefully inspecting boilers, baseboard systems, or propane-fired equipment that may have been added over time, while in newer construction we may be working with high-efficiency furnaces, air handlers, or ductless systems.

After we identify the issue, we walk you through the condition of your system, what can be repaired right away, and what may need follow-up work. We know budgets matter, so we explain repair versus replacement options in plain language and let you decide what feels right for your home or business. Because we have been serving Massachusetts and Rhode Island since 1990, we are familiar with common installation practices and local building expectations, which helps us spot underlying concerns that could lead to future interruptions if they are left unaddressed.

Common Heating And Cooling Emergencies We Handle

Sudden HVAC problems can show up in many different ways, and it helps to have a sense of which issues need fast attention. Loss of heat during a cold snap, equipment that will not start, or systems that trip breakers repeatedly are all situations where you should reach out right away. In coastal and inland New England communities alike, frozen components, blocked vents from drifting snow, and strain on older air conditioners during late-summer humidity can all push equipment beyond its limits.

When we arrive, we look not only at the failed part but also at the conditions that may have caused the problem in the first place. For example, a propane furnace that shuts down might point to a safety control doing its job, a ventilation concern, or an ignition issue related to wear and tear. By taking a whole-system view, we can often restore operation and also suggest practical steps—like filter changes, minor adjustments, or scheduling follow-up maintenance—to help reduce the risk of repeat breakdowns when New England weather is at its toughest.

Frequently Asked Questions

How quickly can someone come out when my system stops working?

Response time depends on current demand, the time of year, and your location, but we always do our best to move urgent no-heat or no-cooling calls to the top of the schedule. During peak New England heating and cooling seasons, that may mean working longer days and rearranging non-urgent appointments so we can reach homes and businesses in Massachusetts and Rhode Island as soon as possible. When you call, we will give you a realistic time frame and keep you updated if anything changes.

What types of systems can you look at during an urgent visit?

We are equipped to diagnose and repair a wide range of equipment commonly found in New England properties, including propane furnaces, boilers, central air conditioning, ductless mini-splits, and many mixed setups in older homes. Because we handle both propane service and HVAC, we can look at how fuel supply, venting, and mechanical components are working together. This approach is especially helpful in areas with long heating seasons and mixed-use buildings where comfort systems have been upgraded over time.

Should I shut off my equipment before calling for help?

If you notice burning smells, smoke, unusual noises, or visible damage, it is generally safest to turn the system off at the thermostat or main switch and then place your call. Shutting equipment down can prevent additional wear and may reduce the chance of further damage while you are waiting for a technician. If you are unsure which switch to use or whether it is safe to leave the system running, we can talk you through basic steps over the phone so you feel more comfortable until help arrives.